Monday, March 5, 2007
I Interrupt This Intense Blogging Session To Tell You...
.....I coincidentally just got off the phone with a Southwest employee who was very helpful to me. I am flying to Orlando for spring break this weekend and needed to change my return flight home. I booked the flight through my credit card company, they said the itinerary could not be changed and was non-refundable. However, when I called Southwest they told me different. The company allowed me to change my flight for no penalty fee, I actually saved $70, wow! I am also a fan of Spirit Airlines, but last time I changed my flight plans through their company I was charged $50, not cool. Anyways, I know this post is totally random, but I just wanted explain how I just experienced Southwest's mission, I am a satisfied customer.
Posted by Megan at 3:45 PM